Print/Copy/Scan FAQs - Staff
Following are some common questions for staff
Please check the cupboard near this printer, if no paper/staples
CHEC - Please check the cupboard near this printer, if no paper/staples please call SECURITY 0266593091
Other Campuses:
- For paper, please see Paper Ordering Process
- For Staples, contact Xerox directly on: swc@fxbcnr.com.au for a quote. Section to purchase via T1 Financials from Xerox
If no new toners/drums near this printer, please contact Service Desk
Were you logged into the computer as you?
Have you already released it at another printer that had an error? please contact Service Desk
If the printing system is experiencing high demand it can take a few minutes to appear. Press Refresh
If longer than 15 mins please contact Service Desk
TAFE Staff – Has your printing suddenly stopped working from this computer and have you had TS provide remote support recently or been advised to clear credentials? TAFE Staff - My printing suddenly stopped working
CHSC
Username = type in "staff\username" (same as you login to the office computer) e.g. staff\fsmith
Password = same as use to login to a computer with (1st login)
TAFE
Username = type in "staff\username" (it’s NOT the same as you 1st login to the PC) e.g. staff\fsmith
Password = use your CHEC Credentials, password never changes
SCU
Username = type in "staff\username" (same as you login to the MySCU/Intranet) e.g. staff\fsmith
Password = same as use to login to a staff computer with (1st login)
SCU & CHSC Staff – Please note you need to wait 24 hours for the card to sync with the system, however you may be able logon manually
TAFE Staff – you’ll need to re-register your card, visit the Technology Service Desk in E.G.19 (under Library) with your card
Press the Log In/Out button > Swipe your card > It will soon display an error message
Please contact Service Desk with the error message
Printing Tips
- Insert original into document feeder face up OR lift lid and place page directly onto glass, face down
- Press Email on the touch panel
- Select any options required (Colour, 2 Sided, Original Type, File Format etc)
- Add Email Address;
- Add Me > To > Save
- MFD MODEL = C6570/C3570/C5570 - your email address is automatically added
- Different Email - you can type in the email address
- Press the Start or Send button
- Check your Junk mail folders
- Depending on the number of pages or email system may need to wait (up to 10mins), if longer reduce the quality of the scan or do it in batches
- Always send to yourself via the pre-programmed address, then forward the email to others if required
So you need to change the options see Printing Tips