How do I set up emails on an android device?
This article provides three different methods for setting up your SCU emails, when using an Android device.
Email Address Formats
Staff = firstname.lastname@scu.edu.au e.g. john.smithville@scu.edu.au
Students = first initial for firstname + dot(.) + full surname + dot(.) + number@student.scu.edu.au e.g. j.smithville.10@student.scu.edu.au. How do I find my SCU username and SCU email address?
Outlook App
Step 1: Install the Outlook for Android app from the Google Play Store and then open it. Tap Get Started if this is your first time
Otherwise, to add another email account, open the Menu 
> Settings 
> Add Account > Add Email Account
Step 2: Outlook may detect your Google accounts. Tap Skip
Step 3: Tap Allow to confirm offline access and any other prompts
Step 4: Tap Continue. Enter yourSCU email address e.g. f.smithville.10@student.scu.edu.au or fred.smithville@scu.edu.au. Enter your email account password and tap Sign In or Next
Step 5: Accept any prompts for permission you may receive, including for approve your sign-in request; you will either do this via the authentication method you have previously configured e.g. Microsoft Authenticator App. If you haven't setup a second authentication method; it will take you through a wizard to configure see Multi-Factor Authentication - MFA @ SCU!
Built-In Mail App
The below screen shots have been taken from a Samsung Galaxy, other android devices should have similar styled screens.
Step 1: Open your standard email application on your device. Select Add new account.
Step 2:
Enter the following:
Email: Enter your SCU email address
Password: Enter your SCU password
Click Sign In
Step 3: Select the account: Microsoft Exchange ActiveSync or Outlook
Step 4: Agree to the security setting. Click Apply
Accept any prompts for permission you may receive, including for approve your sign-in request; you will either do this via the authentication method you have previously configured e.g. Microsoft Authenticator App. If you haven't setup a second authentication method; it will take you through a wizard to configure see Multi-Factor Authentication - MFA @ SCU!
Step 5: Click Activate at the security features screen
Step 6: Your email account is now setup
Step 1: Open your standard email application on your device. Select Add new account.
Step 2:
Enter the following:
Email: Enter your SCU email address
Password: Enter your SCU password
Click Manual Setup
Step 3: Select the account: Microsoft Exchange ActiveSync or Outlook
Step 4: Select the exchange server settings
Email Address:Enter your SCU email address
Domain\Username :Enter your SCU email address
Exchange Server: outlook.office365.com
Click Sign In
Step 5: Agree to the security setting. Click Apply
Accept any prompts for permission you may receive, including for approve your sign-in request; you will either do this via the authentication method you have previously configured e.g. Microsoft Authenticator App. If you haven't setup a second authentication method; it will take you through a wizard to configure see Multi-Factor Authentication - MFA @ SCU!
Step 6: Click Activate at the security features screen
Step 7: Your email account is now setup
Troubleshooting
Try removing the account Built-In Mail App or Outlook App and starting again