Multi-Factor Authentication - MFA @ SCU!
What is Multi-Factor Authentication (MFA)?
Southern Cross University is adding Multi-Factor Authentication (MFA) to all our systems to better protect your data and identity. Passwords alone are easy to hack—MFA adds an extra security step. Start Here - Must See Video: Register and manage your security information
How will Multi-Factor Authentication (MFA) protect me more?
Username and password theft by hackers, phishing and other related scams are now commonplace on the Internet. Multi-Factor Authentication (MFA) adds a second layer of security using your phone, so only you can approve logins — blocking hackers even if they have your password.
More questions?
See our FAQ page.
Using a mobile device?
Scroll down to access additional links and information on this page.
Ensure You Can Always Access Your Account: Top 3 MFA Tips
To avoid being locked out of your account especially if you lose your phone, upgrade to a new device, or accidentally leave it at another location. Please follow these essential MFA best practices:
1. Register at Least Two Authentication Methods
- Set up multiple sign-in options such as the Microsoft Authenticator app, SMS, and a landline number (you can have as many as you like)
- This ensures you have a backup method available at all times
2. Before Replacing Your Phone - Transfer MFA
- Before disposing of or resetting your old phone, make sure MFA is fully configured and tested on your new device
- This step is critical to maintaining uninterrupted access
3. Add a Secondary Device (e.g. iPad or Tablet)
- If you have a second device, configure it as an additional authentication method (you can have as many as you like)
- This provides an extra layer of accessibility in case your primary device is unavailable
It's vital especially when it's outside the Service Desk hours and you can't login.
