Testing Microphone audio

Please make sure you are using the latest version of Zoom, for more information click here.

Test audio when joining a meeting

If you haven't enabled the setting to automatically join by computer audio, you can test your speaker and microphone right before you enter a Zoom meeting:

  1. When joining a meeting, click Test Speaker and Microphone.
    The meeting will display a pop-up window to test your speakers.
  2. If you don't hear the ringtone, use the drop-down menu or click No, Try Another Speaker to switch speakers until you hear the ringtone. Click Yes to continue to the microphone test.
  3. If you don't hear an audio replay, use the drop-down menu or click No, Try Another Microphone to switch microphones until you hear the reply. Click Yes when you hear the replay.
  4. Click Join with Computer Audio to exit the speaker and microphone test.

Note: During a meeting, you can also click the arrow icon next to Mute/Unmute in the meeting controls toolbar to choose a different speaker or microphone.

Test audio settings before a meeting

  1. Sign in to the Zoom desktop client.
  2. In the top-right corner, click your profile picture, then click Settings.
  3. Click the Audio tab.
  4. In the Speaker section, click Test Speaker to play a test tone. 
  5. If you cannot hear it, select a different speaker from the drop-down menu or adjust the Volume.
  6. In the Microphone section, click Test Mic to test your microphone. 
    Your audio will start recording and you will see the Input Level bar move when Zoom is picking up audio. The audio will play back. You can select another microphone from the menu or adjust the input level as needed.
  7. (Optional) Select the Automatically adjust microphone volume check box if you want Zoom to adjust the input volume automatically. 

Learn more about audio settings, or learn how to troubleshoot speaker or microphone issues on the Zoom desktop client.

Troubleshoot your microphone

  • If you are on macOS 10.14 Mojave or earlier and can't access the microphone, check your operating system permissions to confirm that Zoom has access to the microphone. Learn more about granting permissions for the Zoom client.
  • If you are on Windows 10 and can't access the microphone, use the Windows search bar to navigate to Microphone privacy settings. Enable the Allow apps to access your microphone toggle, and enable access for Zoom. For more information, see Microsoft's troubleshooting instructions.

If you require more information or you are using an alternative device please, click here.