Step 1: Click on the ... near the top right of the screen, then select settings

Step 2: From the left menu click on Privacy, search and services

Step 3: Click on the icon Choose what to clear

Step 4: Select the following options.
- Time Range: All Time
- Browsing History
- Cookies and saved website data
- Cached data and files.
Click the Clear Now button

Step 5: Close the browser down for the effects to take place.
Step 6. Open Microsoft Edge, then try accessing the web page again.
If you are still experiencing a problem after clearing your browser cache, you may need to try an alternate browser, such as Google Chrome (www.google.com/chrome) or Mozilla Firefox (www.mozilla.org).