This article provides instructions on how to clear your browser cache in Mozilla Firefox
Step 1: On the toolbar, click the menu button (three horizontal lines), then select Options
Step 2: Click on Privacy & Security. Then click on Clear History
Step 3: Select the following settings
- Time Range to Clear as "Everything"
- Active Logins
- Then press Clear Now.
Step 4: Once complete, close Mozilla Firefox down for the effects to take place.
Step 5. Open Firefox, then try accessing the web page again.
If you are still experiencing a problem after clearing your browser cache, you may need to try an alternate browser, such as Google Chrome (www.google.com/chrome)