How do I import emails into outlook?

This article explains how to import a PST file into Outlook 2016 or Outlook 2013

If you are not using Microsoft Office 2016 or 2013 please refer to this website

Step 1: At the top of your Outlook 2016 or 2013 ribbon, choose File.

Step 2: Choose Open & Export > Import/Export. This starts the wizard.

Step 3: Choose the option Import from another program or file, and then click Next.

Step 4:  Choose Outlook Data File (.pst) and click Next.

Step 5: Browse to the .pst file you want to import. Under Options, choose how you want to deal with emails and contacts, then choose Next.

Step 6: If a password was assigned to the Outlook Data File (.pst), enter the password, and then click OK

Step 7: If you're importing the contents of your .pst file into your Office 365 mailbox, choose: 'Import Items into the same folder in:'  and select the field with your email address (eg.

If you're NOT importing into your Office 365 mailbox, choose 'Import items into the current folder'. This imports the data into the folder currently selected.

Step 8: Choose Finish. Outlook starts importing the contents of your .pst file immediately. It's finished when the progress box goes away.

If you're importing your .pst file to your Office 365 mailbox, you may see a message that it's trying to connect with Office 365. This happens when the Internet connection is interrupted, even for a moment. Once your Internet connection is re-established, Outlook will continue importing the .pst file. 

NOTEThis option will use internet data, and it is not recommended doing this via a tethered phone or 4G connection.