When To Contact TAFENSW Technology Services

There are certain services that ONLY TAFENSW Technology Services can assist with:

Services

TAFENSW Technology Services will assist with the following;

• Corporate Systems - SAP, TPD etc
  
• Drive Mappings (except M Drive)
• Email & Calendar Rights/Permissions
• Purchasing - Hardware/Software/Mobile Phone/Peripherals 
• Learning Materials/Connected Classrooms - Google Classroom, Moodle, Microsoft Teams, TDC
  
• Passwords (TAFE Account) including PingID
• Sharepoint
• Softphones - Jabber
• Video Conferencing (outside theatres)
• VPN

Password Changes

To change password / unlock account for TAFENSW account (login to computer/email/WiFi), you can also try Self Service Change Password on a different device, http://my.tafensw.edu.au > Forgot your password?

Contact Information

Lodge A Ticket Online via: https://tafehelp.tafensw.edu.au/itss > Something’s broken (TAFE Self Service Portal)

Call: 1300 823 343 (1300 TAFE HELP)

Hours: Monday to Friday 8:00am to 6:00pm

More Help

There are a range of knowledge based articles that may have the answer you are looking for.