When To Contact TAFENSW Technology Services

There are certain services that ONLY TAFENSW Technology Services can assist with:


TAFENSW Technology Services will assist with the following;

  • Corporate Systems - SAP, TPD etc
  • Drive Mappings (except M Drive)
  • Email & Calendar Rights/Permissions
  • Purchasing - Hardware/Software/Mobile Phone/Peripherals 
  • Learning Materials/Connected Classrooms - Google Classroom, Moodle, Microsoft Teams, TDC
  • Passwords (TAFE Account) including PingID
  • Sharepoint
  • Softphones - Jabber
  • Video Conferencing (outside theatres)
  • VPN

Password Changes

To change password / unlock account for TAFENSW account (login to computer/email/WiFi), you can also try Self Service Change Password on a different device, http://my.tafensw.edu.au > Forgot your password?

Contact Information

Lodge A Ticket Online via: https://tafehelp.tafensw.edu.au/itss > Something’s broken (TAFE Self Service Portal)

Call: 1300 823 343 (1300 TAFE HELP)

Hours: Monday to Friday 8:00am to 6:00pm

This is the Service Desk that all other TAFE campuses contact.

More Help

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