Setting up Microsoft Authenticator App

Following is how to setup MFA for the first time using the recommended method of Microsoft Authenticator App


Step 1 - On your computer, go to https://email.scu.edu.au in a web browser and enter your credentials. After doing that, click Sign in




Step 2 - Once you receive this prompt and you are ready to register for MFA, Click Next to continue




Step 3 - On your mobile device, open the App Store or Play Store on your device, search for Microsoft Authenticator and install it

For more information on the Microsoft Authenticator app, visit the Microsoft Authenticator page on the Apple App store, or Google Play store.



Step 4 - On the Start by getting the app page, ensure you have installed the Authenticator app on your mobile device, and then select Next



Step 5 - On your computer, remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device



Step 6 - On your mobile device, open the Microsoft Authenticator app, select allow notifications (if prompted). If this is the first time you’ve open the app, Select Scan a QR code, then click OK to allow the Authenticator App to scan a QR Code


If you have already opened the app previously, Select Add account, select Work or school account and click Scan a QR code



Step 7 - On your computer, return to the Set up your account page on your computer and select Next. Use your Mobile Device to scan the QR code page that appears on your computer. On the computer, select Next







Step 8 - A notification is sent to the Microsoft Authenticator app on your mobile device to enter the number shown below. Note - this image is just one example, you will receive a different number



Step 9 - On your mobile device, enter the number in the notification in the Microsoft Authenticator app, and then select Yes





Step 10 - The next time you try to log into email.scu.edu.au on your computer, the Authenticator App on your mobile phone will prompt you with Approve sign-in? Enter the number and click Yes (Step 9), and you will be logged into your email. 

Note that you may need to use your mobile devices’ finger or face recognition to open the Authenticator; this provides an extra layer of biometric protection that makes this system extremely secure!

The next screen on your computer will be your SCU email Inbox. You can elect to stay signed in if you check the Don’t show this again checkbox and click Yes. Please, only tick this on your work computer as it allows the computer to store your password, which is a potential security weakness on a shared or publicly accessed computer.

Instructions

Step 1 - On your computer, go to https://email.scu.edu.au in a web browser and enter your credentials, click Sign in

Step 2 - Once you receive this prompt and you are ready to register for MFA, click Next to continue

Step 3 - On your mobile device, open the App Store or Play Store on your device, search for Microsoft Authenticator and install it

Step 4 - On the Start by getting the app page, ensure you have installed the Authenticator app on your mobile device, and then select Next

Step 5 - On your computer, remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device

Step 6 - On your mobile device, open the Microsoft Authenticator app, select Allow Notifications (if prompted).

  • If this is the first time you’ve open the app, Select Scan a QR code, then click OK to allow the Authenticator App to scan a QR Code
  • If you have already opened the app previously, Select Add account, select Work or school account and click Scan a QR code

Step 7 - On your computer, return to the Set up your account page on your computer and select Next

  • Use your Mobile Device to scan the QR code page that appears on your computer
  • On the computer, select Next

Step 8 - A notification is sent to the Microsoft Authenticator app on your mobile device to enter the number shown

Step 9 - On your mobile device, enter the number in the notification in the Microsoft Authenticator app, and then select Yes


Other Methods

For setting up other methods, phone numbers and devices, very similar process Microsoft Support - Set up Security info from a sign-in page

Setting Default Method

https://mysignins.microsoft.com/security-info, on the Security info page select the Change link (next to the Default sign-in method information)

Select your method and click on the Confirm button

New (Replacement) Phone

See Transfer MFA - Old to New Phone