Av Hints @ CHEC
Following is some information about using the AV resources at CHEC.
The Coffs Harbour Education Campus has a range of AV facilities in rooms from projectors, IWB to video conferencing. It's highly recommended that you check the room facilities before teaching/presenting.
NEW
Microsoft Teams & Zoom is now available on House PCs in CHEC lecture theatres: A109, DTH150, DTH350 & MLG13 (For organisations that have access/accounts)
Cameras and Microphones are provided
See 'Lecture Theatres' section below for information
You generally have a couple of options with how the computer is connected. If the room has a HousePC already connected, it's highly recommended to use this.
Cables
The display cable should already be connected to the wall. The rooms at CHEC have either VGA or HDMI connections.
If your laptop doesn’t have one of these you’ll need a converter. Some are available for loan from the Student Learning Centre (E.G.19) or you can purchase from various shops e.g. Good Guys, Officeworks, JB HiFi or Harvey Norman.
CHSC Staff - there are some adapters/dongles available from CHSC Administration (A.G.23) for your CHSC owned laptops
Internet/Network Access
WiFi Only
Recommended Connection Steps
Step 1: Connect all cables
Step 2: Turn projector on
Step 3: Select Input
Step 4: Turn laptop on
Login
If the room you’re teaching in has a computer already, login to the computer, the 1st login is;
- SCU & TAFE Staff – you need to have a chec.username account (do not use the account that you use in your office) see CHEC lecture theatres, computer labs & teaching spaces Login for more details
- CHSC Staff
- 1st Login - staff\username, same password as your office computer (not your DoE account)
- 2nd Login - DoE account same as your email
- See Technology Information For CHSC Staff @ CHEC > Computer Labs/Theatres
Software
The software available is the same as the CHEC Labs - Available Software List
Step 1: Press ON button to turn projector on
Step 2: Once the projector has powered on fully (green light on projector is steady) or button stop flashing, select required SOURCE button
VGA | Press the button labelled 'PC', 'Laptop', 'VGA' or 'Source' | |
HDMI | Press the button labelled 'HDMI' or 'Source' |
CLASSROOMS – Connect Laptop to VGA/HDMI cable located on adjacent wall plate. If you are using VGA you will also need to connect the audio cable to the laptop headphone socket
COMPUTER LABS – no connection required as the teacher’s PC is already connected
Step 1: Tap the touch screen to wake it up
Step 2: Tap the TURN ON button
Step 3: Tap the PROJECTOR button
Step 4: Select your input eg HousePC
Step 5: Turn on the computer
Can also be referred to as "smartboards"
Controls
The power, input source and volume controls are operated via physical buttons positioned on the front-bottom-right of the display.
OR
Version 1 Control Panel Version 2 Control Panel (Power Button opposite end to Version1)
Supplied
The following cabling interface is supplied via AV wall panel outlets
- HDMI
- VGA with audio
- USB (for touch)
Pen is also supplied however if it's missing please contact the Service Desk
How To Connect
Step 1: Connect your laptop using the cables provided
Step 2: Press the ON button
Step 3: Select your input eg HDMI or VGA etc using the INPUT button
Step 4: Turn on the computer
Solution 1:
Windows Key + P, then select Duplicate
Solution 2:
If it is just a blue screen check that it is switched to the correct input source using the wall controller
Solution 3:
- Right mouse click on the desktop
- Select screen resolution
- Adjust screen resolution to 1024 x 768 or 1366 x 768
- Click on the Apply, the OK button
Solution 4:
If you’re running a Microsoft Powerpoint presentation, turn Presenter View off
End Slide Show, go to the Slide Show tab and un-tick Use Presenter View, the Start Slide Show From Beginning
Solution 1:
Check volume level or that it isn't muted
- Computer
- Application/Web Video
- Physical - volume switches on wall controller, speaker, IWB or console
Solution 2:
Check the cable is firmly connected
- HDMI - will do both video & audio
- VGA - you'll also need a 3.5mm audio cable
Check to see if the power button (looks like a light switch) near the cable inputs on the wall is off.
Otherwise please call Service Desk, under no circumstances attempt to alter any of the setup.
In A109, DTH150, DTH350, MLG13 & OTH96, the controls for this space are via this console (Touch Panel);
Recommendation - use the HousePC, add your media (DVD/CD/USB) to this computer
How To Display Content on Projectors
Step 1: Select Input (HousePC, VGA, HDMI, Visualiser)
Step 2: Select Projector (s) desired to show Selected source
Step 3: Project Buttons will illuminate green to indicate they are displaying the selected source on the preview area
Step 4: Login To HousePC
Step 5: Unmute Program Volume using the volume controls on the console (Touch Panel)
Camera Controls
Step 1: Select desired camera
Step 2: Move the camera using the provided button controls
Step 3: Zoom the camera in/out using the provided button controls
Microphone Mute/Unmute - Room
Microphone mute/unmute and volume controls located on the console touch panel
Control what you hear in the room only - It does not affect what far end Video Conferencing participants hear
Missing Controls
The centre wallpaper/background is very similar to the HousePC, touch the centre of the screen
Microsoft Teams & Zoom is now available on House PCs in CHEC lecture theatres: A109, DTH150, DTH350 & MLG13 (ONLY)
Zoom & Teams desktop app has been installed on the House PC.
Features
Refer to your organisations instructions on Zoom/Teams account access and features available to you:
TAFE STAFF: Search TAFE Knowledge Base or Technology For Learning Site
Extra Prompts:
- MS Teams - will ask you to allow a change to the firewall - click the Cancel button
- SCU Zoom - sign-in with your SCU email address (you'd normally do SSO on your office computers )
Software Recordings
Please move all locally recorded media to personal removable storage (USB Drives) or organisational cloud storage.
These computers maybe re-imaged (formatted) at any time. Local storage of content is not guaranteed.
Microphone Mute/Unmute
Control of Microphone Mute/Unmute for software based Video Conferencing (Teams / Zoom etc) is via the software application controls mic mute controls within the relevant software application.
Printable Copy
A copy is located in the drawer of the lectern in the theatres
CHEC DTH350 Theatre Operation - extra information just for this room (lighting and combining DTH150)
Room A1.20 is a bookable meeting space facilitating software based Video Conferencing applications (Zoom, Ms Teams etc).
Contact CHEC campus room bookings to make a booking CHEC Facilities System, chec.roombook@tafensw.edu.au or 0266593093
Meeting Space A1.20 requires you to bring-your-own-device (BYOD)
AV Facilities:
- USB PTZ (Pan Tilt Zoom) Camera
- USB Table Microphones
- 2 x 65" Displays
- Phone
- USB-C Connection - Single Cable connection for BYOD devices. Provides connection to 2 x Displays, USB Camera, Microphones and Audio.
Getting Started – Using your Own Laptop or Device.
- Plug in the provided USB-C cable into your Laptop.
This single cable provides connection to the displays, camera, microphone and speaker.
2. Turn on your device and sign in.
The displays will automatically turn on (usually after you have signed in).
The displays will automatically turn off 5 minutes after you remove the cable or shut down your device.
3. Adjust your screen layouts as required:
Hold down the the “Windows” key and the “P” key on your keyboard to select ‘Duplicate’ or ‘Extend’ to adjust display layouts.
USB Audio & Camera Devices to select on your device
Ensure the following audio and camera devices are selected in your preferred collaboration / video conference software application (MS Teams / Zoom etc):
- Camera: ‘Logi Group Cam’
- Microphone: ‘Echo Cancelling Speakerphone (Logi Group Speakerphone)’
- Speaker: ‘Echo Cancelling Speakerphone (Logi Group Speakerphone)’
Camera & Microphone Operation.
- The camera can be repositioned (Pan/Tilt) and zoomed in/out using the remote control or the controls on the speakerphone unit located on the meeting room table.
- Move the Camera (Pan/Tilt) using the < > ^ ˅ buttons
- Zoom in/out using the + and – buttons
- Recall Camera pre-set positions using the numerical 1-6 buttons.
- Mute/Unmute the microphones during a call using the microphone buttons.
- Volume can be adjusted using the speaker buttons.
Trouble Shooting.
Issue: Displays do not turn on / no image on displays
FIX: Some laptops/devices including Apple Devices may need to install the following ‘Displaylink’ drivers to utilise the room technology: https://www.synaptics.com/products/displaylink-graphics/downloads.
Issue: Camera not displaying within application, far end cannot hear or be heard.
FIX: Within the application select the correct USB audio and camera devices as stated here
Issue: Both displays display the same content.
FIX: Hold down the “Windows” key and the “P” key on your keyboard to select ‘Duplicate’ or ‘Extend’ to adjust display layouts.
Step 1: Open File Explorer
Step 2: Right click on the DVD drive
Step 3: Select Play with VLC Media Player
If you don't have a CD/DVD player in your computer you can borrow an external player from the Student Learning Centre (E.G.19).
Can be used either just like a projector or if you want to use the interactive component then you need to plug the USB cable in.
Require AV Support?
Some rooms have a phone to contact the service desk for assistance, if not please contact the CHEC Service Desk.
If you are planning an event that requires AV support please contact the CHEC Service Desk.