How to watch Collaborate Ultra sessions on a mobile device

There is currently a known issue with the Blackboard Mobile app when trying to watch reoccurring Ultra sessions. For this reason, we recommend going through a web browser to watch the sessions – not the Mobile Blackboard App.


Step 1: On your mobile device open the correct browser for you

iOS (iPhone/iPad)

You must use Safari to watch the sessions


Android/Windows

You must use Google Chrome to watch the sessions


Step 2: In your appropriate browser, log into Blackboard from https://learn.scu.edu.au and navigate your learning site and Collaborate Ultra session. Select the session you wish to join and select Join Session


Step 3: You will then be taken to this screen. You must select Join from a browser - the link directly below the two Blackboard app options 


Step 4: Once you start joining the session, you will be prompted to allow both Microphone and Camera. Allow these pop ups and you should be in the session